I have good news to share. Isn't that a relief?! You can
read a nice, peaceful blog update from me for a change.
So I guess in some cases the squeaky wheel really does get
the oil. Or in this case, the bitchy mom gets the supplies. After many
unpleasant phone calls and stern voicemails, the trachs that I ordered for
Colby on August 16th were delivered yesterday. Yep, a full month later. Oh
Apria, how I love dealing with your constant screw-ups. But, we do have them in
our possession and can use them for Colby's biweekly trach change tomorrow. My
mom wants to do his trach change this time, just in case she would ever have to
watch Colby in case all 5 nurses were unavailable. Hey, believe me, that has happened.
Go Linda, you'll be fine!
There was a screw up getting the saline bullets for Colby's
nebulizer and IPV treatments. Insurance didn't approve them, but Passport did,
but not for the total number we need monthly. So I was having to buy the
remainder out of pocket. Then it seemed like we were getting fewer and fewer
paid for. Just a mess. So I called insurance and said yo, what's up, why are
you not covering this expense? Stupid ass customer service rep proceeds to tell
me sterile saline packaged in 3 mL individual capsules is an over-the-counter medication.
What a moron. I simply said, I assure you they are not. I cannot walk into my
local Kroger and buy these off the shelves. She continued to argue with me,
which only pissed me off royally. I had not only the pulmonary nurse call her
back, but also a pharmacist at Kroger to get the crap straight. The crap is now
straight J
Went to Kroger and picked up 450 saline bullets for the month ahead. Aaaaah,
it's the little victories that bring me such joy.
And last but not least, we are now getting Colby's Mepilex
Lite covered by insurance. This is a biggie. The stuff is major expensive and
Colby uses the crap out of it. But of course it didn't come without several problems,
too. Called insurance (you seeing a pattern of how I spend a great deal of my
time?) and said hey, is this covered or not? Insurance customer service rep
dude says yes, I say great. There was an issue on whether or not we would have
to pay co-insurance on it. Another couple of phone calls. Was finally told yes,
Mepilex Lite is covered by Colby's insurance, and no, we wouldn't owe anything.
Good gravy, finally! Would you just ship the stuff already?! Oh, they sent a
shipment…of regular Mepilex, not the Lite. Well shit the bed. Called again,
said this isn't correct. They said they would ship out Mepilex Lite. Super duper.
The next shipment we got was for Mepilex Lite Border, not just plain Mepilex
Lite. I'm not making this crap up, I swear this is exactly what happened. So,
3rd time is a charm, we received a shipment of plain old Mepilex Lite a couple
days ago. For the love of corn, how hard can it be?
I've had a great birthday today. Got lots of calls, cards
and texts, which all made me smile. I'm surrounded by a lot of people who truly
care about and love me. Good grief, what more could I possibly ever want/need? Okay,
not going to lie, I bought some lottery tickets, because I want/need money, any
form or any amount. Colby's nurse brought me a big birthday cupcake, and my
boss at work got me some banana pudding. Went to Smokey Bones with my BFF Kim. Colby
gave me a beautiful bracelet and a super big, cool coffee mug. Aaaaah, such a
sweet boy. Got a mani/pedi from my dad, and my mom is getting me a much-needed
pair of tennis shoes. Mine have had the lick. Oh yeah, and my stepdad took me
to Red Lobster the other night for endless shrimp. Me, spoiled? Maybe just a
tad. But I'm worth it, dangit.
I'm tired. So tired I'm not even going to stay up and watch
Duck Dynasty. Off to bed I go. Must be on my toes for another day of training
at the new job tomorrow.
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